LIMITED WARRANTY
COVERAGE
This limited warranty covers defects in materials and workmanship in your 24" Turbo Fan & 72" Turbo Fan under normal use and maintenance.
Warranty Period: This warranty is valid for a period of two (2) years from the date of original purchase.
WHAT IS COVERED
During the warranty period, we will, at our option:
- Repair the product using new or refurbished replacement parts
- Replace the product with a new or refurbished product of equal value
- Refund the original purchase price
All replaced parts and products become our property. Replacement parts and products assume the remaining warranty of the original product or ninety (90) days, whichever is longer.
SPECIFIC COMPONENT COVERAGE
- Motor Assembly: One (1) year
- Fan Blades: Two (2) years
- Housing and Frame: Five (5) years
- Switches and Controls: One (1) year
WHAT IS NOT COVERED
This warranty does not cover:
- Normal wear and tear
- Damage resulting from improper installation
- Damage from misuse, abuse, neglect, accidents, or acts of nature
- Damage from improper cleaning or maintenance
- Damage from operation outside of electrical ratings or environmental specifications
- Cosmetic damage including scratches, dents, and broken plastic
- Products with serial numbers that have been removed, altered, or defaced
- Products purchased from unauthorized dealers
- Shipping damage (claims must be filed directly with the carrier)
- Commercial use exceeding 8 hours per day
- Damage caused by power surges or inadequate power supply
- Unauthorized modifications or "do-it-yourself" repairs
HOW TO OBTAIN WARRANTY SERVICE
To obtain warranty service:
- Contact our Customer Service department at 920-301-3822 or sales@vyperindustrial.com
- Provide proof of purchase including date, order number and name in which the order was placed under
- Describe the problem in detail
- Follow the instructions provided by our Customer Service representative
You may be required to return the product to a designated service center. The customer is responsible for all shipping costs when returning the product for warranty service, and the product must be securely packaged to prevent shipping damage. Products can only be submitted for warranty from the original buyer. Re-sale items are not available for warranty.
YOUR RESPONSIBILITIES
- Properly install, operate, and maintain the product according to all provided instructions
- Retain proof of original purchase
- Promptly report any defects or issues
- Provide reasonable access to the product for service
LIMITATION OF LIABILITY
THE REMEDIES DESCRIBED ABOVE ARE YOUR SOLE AND EXCLUSIVE REMEDIES AND OUR ENTIRE LIABILITY FOR ANY BREACH OF THIS LIMITED WARRANTY. OUR LIABILITY SHALL UNDER NO CIRCUMSTANCES EXCEED THE ACTUAL AMOUNT PAID BY YOU FOR THE DEFECTIVE PRODUCT, NOR SHALL WE UNDER ANY CIRCUMSTANCES BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES OR LOSSES, WHETHER DIRECT OR INDIRECT.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
GOVERNING LAW
This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.
For service assistance or warranty information, contact: Vyper Industrial, 2545 Larsen Road, Green Bay, WI 54303 ; (920) 301 3822 ; www.vyperindustrial.com
Effective for purchases made on or after January 1, 2025
Last Updated: April 1, 2025
